At Walt Disney Parks and Resorts, we've become famous for our friendly, classic appearance. This look is not a coincidence, but a result of our cast members' support of the Appearance Standards, or as we call it, the Disney Look.
The Disney Look is a classic look that is clean, natural, polished and professional, and avoids "cutting edge" trends or extreme styles. It is designed with our costumed and non-costumed cast members in mind. Our themed costumed cast members are a critical part of enhancing the experience of our Disney show, and our non-costumed cast members also play an important role as representatives of the Disney brand. Regardless of the position you hold with us, when you take pride in your appearance, you become a role model for those around you, and you convey the attitude of excellence that has become synonymous with the Disney name.
The Disney Look includes but is not limited to, the following requirements:
Male and FemaleBody Alteration
Intentional body modification or alteration for the purpose of achieving a visible, physical effect that disfigures, deforms or similarly detracts from a professional image is prohibited. Examples include, but are not limited to: visible tattoos, brands, body piercing (other than traditional ear piercing for females), tongue piercing or splitting, tooth filing, earlobe expansion and disfiguring skin implants. Tattoos must be discreetly and completely covered at all times. Jewelry, spacers, retainers or plugs are not permitted in any body piercing while working.Eye Wear
Sunglasses are a block to interpersonal communication with Guests and should be avoided if possible. Only sunglasses that allow your eyes to be seen are permitted. No mirrored or dark, opaque lenses are allowed. Sunglasses are not to be worn at night, in dark areas or indoors. Cast Members should remove sunglasses when engaging in extended interactions with a Guest. Sunglasses should not be visible when not in use. The frames and lenses of both prescription eyeglasses and sunglasses should be a conservative color and stylefree from contrasting logos. Eyeglasses and sunglasses should not detract from the costume or contradict the theme of the show. If colored or tinted contact lenses are worn, the resulting eye color must be natural-looking. Decorated lenses are not permitted, nor are any looks that would be considered distracting or not in the best interest of our Disney show.Male
Any questions regarding a medical accommodation or religious exception may be addressed to:Disneyland® Resort (in California): Disneyland Casting at DL.Recruiter01@Disney.com. Walt Disney World® Resort (in Florida): Employee Relations Department at firstname.lastname@example.org.
Good Judgment and Stage Presence
As with all of your duties and responsibilities as a cast member, you are expected to demonstrate professionalism and good judgment at all times related to your appearance. For this reason, if you are ever in doubt about the appropriateness of your appearance, please keep in mind that anything that could be considered distracting or not in the best interest of our Disney show will not be permitted.
No matter where you work or what your role is, anytime you are in a public area, you are on stage. Your attitude and performance are direct reflections on the quality of our Disney show. Often it's the seemingly little things that detract from our guests' enjoyment – chewing gum, having poor posture, using a cellular phone or frowning. Of course, smoking and eating on stage are also strictly prohibited. All of this adds up to one of the most important aspects of your role in our show: good stage presence.